How to change the contact information in MS Office Exchange Online?

Microsoft Office Exchange Online is a hosted messaging application that offers suitability to the organization. Users can access the email, contacts, calendars, and task for any endpoint device. As we all know, how time-consuming the exchange server is when it comes to support and manage. Therefore, businesses are turning to hosted servers (Offline Exchange) and it is a part of MS Office setup suite.

Microsoft Office Exchange

Sometimes it is needed to change the contact information or impose limits for the users in Exchange Online due to some reasons.

Steps to modify the contact information:

  1. Log in the Outlook Web App
  2. Now go to the Settings
  3. Select “Options”
  4. Hit “Account” from the left navigation pane
  5. Now select “Edit Information”
  6. Do the required changes, and “Save” by clicking on Save button

Note: It takes minimum 24 hours to Offline Address Book to update

Steps to update users’ contact information by administrators

  1. As an administrator, log in to the Office 365 website
  2. Select the “Admin”
  3. Now, hit the “Exchange”
  4. Hit “Recipients” in the left navigation pane
  5. Now go to the “Mailboxes”
  6. Now choose the user by double-clicking it who do you want to change the information
  7. Go to the “User Mailbox Window”
  8. Hit the “Contact Information”
  9. Do the required changes, and then “Save” it

Guide to how an administrator can make the restrictions for users’ to update their own contact information

  1. As an administrator, log in to the Office 365 website
  2. Select the “Admin”
  3. Now, hit the ”Exchange”
  4. Hit “Permissions” in the left navigation pane
  5. Now, select the “User Roles”
  6. Now, choose the role that has been assigned to the user
    1. By Default- All users are assigned to the Default Role Assignment Policy
  7. Now, select the “Edit”
  8. Please ensure that “MyContactInformation and the MyProfileInformation” checkboxes are unclicked in the Role Assignment Policy window, under Contact Policy
  9. Now “Save” it

For more information on how to update the contact information or guidance on Office setup or how to get it from office.com/setup call the MS Office customer care phone number.

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